What are we doing with accessibility?
We incorporate website accessibility standards into the design and maintenance of our website to ensure accessibility for all people regardless of ability or method of access.
To help us make our website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.0 from the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone. The guidelines have three levels of accessibility (A, AA and AAA) and we’ve chosen Level A as the target for our website.
Accessibility on Ascendigo
Ascendigo makes available the UserWay Accessibility widget that is powered by a dedicated accessibility server. The software allows the site to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
Enabling the Accessibility Menu
Ascendigo’s accessibility menu can be enabled by clicking the accessibility menu icon that appears on the upper right corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
Ascendigo continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
Despite our efforts to make all pages and content on Ascendigo’s website fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
Additional Accessibility Assistance
If you are experiencing difficulty with any content on Ascendigo’s website, widget, any of its services or require assistance with any part of our site or software, please contact us during normal business hours as detailed below and we will be happy to assist.
Additionally, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience.
- Use your computer to read web pages out loud
- Use the keyboard to navigate screens
- Increase text size
- Magnify your screen
- Change background and text colors
- Make your mouse pointer more visible (Windows only)
If you are looking for mouse and keyboard alternatives, speech recognition software such as Dragon Naturally Speaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.
If the recommendations above do not meet your needs, we invite you to contact us for assistance.
If you wish to report a problem, have any questions or need assistance, please email [email protected] or send us a comment.